Policies.

Rules for using our website and services, including responsibilities on both sides.

How we collect, use, and protect your personal information, and your rights.

How we use tracking tools and how you can control your preferences.

These Terms and Conditions apply to the use of this website only. Any project work, deliverables, or transfer of intellectual property is covered by separate written agreements between Agaga and its clients.

Agaga does not maintain client data storage on this website. Access to assets and project information is provided through third-party services (such as Notion and Google), and Agaga is not responsible for any data loss or security issues that occur within those platforms.

By accessing and using this website, you agree to these Terms and Conditions. They set out the rules for site use, how Agaga manages data on this website, and the limits of our responsibility. Any client work, deliverables, or transfer of intellectual property is governed by separate written agreements between Agaga and the client.

All content on this website, including text, graphics, design elements, and other materials, is owned by Agaga unless otherwise stated. You may view, share, or link to this content for personal or non-commercial purposes, provided that proper attribution is given. Any reproduction, redistribution, or commercial use without permission is prohibited.

Certain parts of this website may be password-protected for client access. You are responsible for keeping your login information secure. Agaga is not liable for any loss or damage arising from unauthorised access caused by misuse of your credentials or by the security of those third-party services.

We make reasonable efforts to keep the website accurate, secure, and available, but we do not guarantee uninterrupted service or error-free content. We are not responsible for:

Any loss resulting from reliance on the information provided on this website.

The availability, security, or performance of third-party platforms integrated into our website (including Meta, Google, Notion, and Memberstack).

Any indirect, incidental, or consequential damages arising from use of this website.

When you contact us via forms or email, you agree that we may use the information you provide to respond to your enquiry and maintain business communication. We will not sell or share your information with unrelated third parties, except where required by law.

These Terms are governed by the laws of New Zealand. By using this website, you agree that any disputes will be resolved under New Zealand law and in New Zealand courts, except where mandatory consumer protection laws in your country apply.

We may update these Terms and Conditions from time to time without prior notice. The updated version will take effect immediately when posted on this page. Continued use of the website constitutes acceptance of the updated terms.

If you have any questions about these Terms and Conditions, please contact us at hello@agaga.co.

We may collect the following information when you use our site or contact us:

Personal details such as your name, email address, phone number, and business information.

Information submitted through website forms, emails, or client communications.

Data collected through cookies and tracking tools, including pages visited, actions taken, device/browser information, IP address, and referral source.

We do not collect or store payment details on this website.

We use the information we collect to:

Respond to enquiries and provide our services.

Manage client projects and communications.

Send newsletters, promotions, and marketing communications (with your consent).

Analyse site performance and improve user experience through analytics.

Ensure security, monitoring, and optimisation of our website.

We do not sell or trade personal data. Information may be shared with trusted third-party service providers that support our operations, including:

Meta — for advertising and engagement tracking.

Google — for analytics, hosting, business, and Gmail services.

Notion — for client relationship management.

These providers process data in accordance with their own privacy policies, which we encourage you to review. Data may be stored on servers located outside of New Zealand and Australia.

New Zealand and Australia: Data collection and use complies with the Privacy Act 2020 (NZ) and the Privacy Act 1988 (AU).

European Union (GDPR): If you are in the EU/EEA, we process personal data based on your consent (for cookies and marketing) or legitimate interests (for communications and analytics). You may withdraw consent at any time.

We retain personal data for as long as reasonably necessary to fulfil the purposes outlined above, or as required by law. Project-related files and briefs may be stored locally for business use, but are not shared outside Agaga.

You have the right to:

Request access to the personal data we hold about you.

Request correction or deletion of your information.

Withdraw consent for marketing communications at any time.

To exercise these rights, contact us at hello@agaga.co. We will respond within a reasonable timeframe.

If you provide your email address for marketing purposes, we may send you newsletters, promotions, or collaboration opportunities. You can unsubscribe at any time by using the link provided in each email, or by contacting us directly.

We take reasonable steps to protect personal information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Continued use of our website after updates are posted constitutes acceptance of the revised policy.

For any questions or privacy-related requests, contact us at hello@agaga.co.

Agaga uses cookies and similar technologies (including Meta Pixel, Google Analytics, and site tracking) to analyse visitor behaviour, measure performance, and improve your browsing experience. These tools may collect information such as:

Pages visited and actions taken.

Time spent on the site.

Device, browser, and IP address details.

Referral source — how you arrived at our website.

This data helps us understand how our website is used, optimise performance, and provide more relevant content.

We work with trusted providers including:

Meta Pixel — measures ad performance and delivers relevant advertising on Meta platforms (Facebook, Instagram).

Google Analytics — monitors site traffic and performance.

These providers may process data on servers outside New Zealand and Australia, in accordance with their own privacy policies.

You are in control of how cookies and tracking tools are used. On this website, you can accept or decline cookies using the consent banner.

If you accept, your preference is stored for one year and the message will not appear again in that time.

If you decline, your choice is stored for 30 days and the prompt will reappear so you can review your settings.

Browser Settings: Adjust your browser settings to block or manage cookies. Each browser (Chrome, Safari, Firefox, Edge) has its own settings under "Privacy" or "Security."

Facebook Ad Preferences: Update your ad preferences in Facebook settings. Log into your account, go to Settings & Privacy > Settings > Ads.

Google Analytics Opt-Out: Download and install the Google Analytics Opt-Out Browser Add-on.

Please note that blocking cookies or disabling tracking may affect how some features of websites work.

New Zealand and Australia: Our use of cookies and tracking is managed in line with the Privacy Act 2020 (NZ) and the Privacy Act 1988 (AU).

European Union (GDPR): If you are located in the EU/EEA, we rely on your consent as the legal basis for processing non-essential cookies and tracking. You may withdraw consent at any time by changing your preferences.

This Cookies and Tracking Preferences statement may be updated from time to time. Changes will take effect when posted on this page.